Only by providing comprehensive customer self-service, a B2B customer portal will fuel customer satisfaction, streamline online sales and save costs. Therefore, our B2B portals include powerful tools for every member of a customer’s buying center (allowing multiple logins for each company), in order for
- End customers’ purchasing managers to place, track orders, manage services, report satisfaction
- End customers’ technical specialists to access your guides and other technical resources, report problems and get help
- End customers’ financial managers to check balance, statuses of invoices and payments, etc.
Besides, aimed at tight cooperation, a B2B portal will provide extensive functionality to help you beat the competition:
- Automated price calculation depending on volume, promotions and delivery deadline
- Easy (re)ordering tools, customized product descriptions and product comparisons
- Customer account-based content personalization, etc.